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FREQUENTLY ASKED QUESTIONS

CAN I CLAIM THROUGH MY MEDICAL AID?

Unfortunately not

WHAT ARE YOUR FEES?

Please see the "Specialised Sessions and Rates" section to see what will best benefit you

WHAT IS THE PAYMENT PROCESS?

After the session, an invoice will be sent to you that will include the banking details

WHAT IS THE DURATION OF A SESSION?

1 Hour

HOW FREQUENTLY WILL I HAVE TO ATTEND SESSIONS?

Options are as follows:

  • Once a week

  • Every second week

  • Once a month

*It can be adjusted according to the client’s needs.

HOW DOES THE THERAPY PROCESS WORK?

All circumstances are different; therefore the number of sessions will vary from person to person. The counsellor will evaluate the situation and discuss the individual plan with the client.

The number of counselling sessions required may vary and the client can at any point decide to withdraw. However, in practice it is found that depending on the severity of the problem, clients usually see progress within the following time frames:

  • 1 – 4 sessions

  • 1 – 6 sessions

  • 1 – 12 Sessions (for more severe cases)

FAQ: FAQ

0826033637

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